Information We Collect
When you place an order or contact us, we collect only what we need to serve you:
- Your name
- Email address
- Phone number
- Shipping address
- Payment details, which are collected and processed directly by our payment gateway
Privacy Policy
The House of Shyme respects your privacy. This policy explains what information we collect when you shop with us, how we use it, and the choices you have.
How We Use Your Information
Your information is used to process and fulfil your order, arrange shipping and delivery, share order updates, and respond to your questions about a purchase, return or exchange. If you have subscribed, we may also send occasional updates about new pieces — you can opt out at any time.
Payment Security
Payments are processed securely by our payment gateway. Card numbers, UPI credentials and other payment details are never stored on our servers and are not accessible to our team.
Sharing of Information
We do not sell, rent or trade your personal data to third parties. Your details are shared only with the service providers required to complete your order — for example our courier partner and payment gateway — and only to the extent needed.
Cookies
Our website uses cookies and similar browser storage for essential site functionality: keeping your bag and wishlist, remembering your session, and helping pages load correctly. You can clear or block cookies in your browser, though some parts of the site may then not work as intended.
Your Choices and Data Requests
You may ask us to correct or delete the personal information we hold about you at any time. Write to houseofshyme@gmail.com from the email address used for your order, and our team will confirm and act on your request.
Updates to This Policy
This policy may be updated from time to time to reflect changes in how we operate or in applicable law. The current version is always available on this page.
Questions about your privacy? Email houseofshyme@gmail.com or call +91 70001 70220 / +91 83198 60879.